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Digital Transformation in the cloud drives government efficiencies

Digital Transformation in the cloud drives government efficiencies

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DVSA selected Equinix Cloud Exchange Fabric

The Driver and Vehicle Standards Agency (DVSA) selected the Equinix Cloud Exchange Fabric (ECX Fabric) as it moved services to the cloud, cutting latency by two-thirds and slashing time to add new connections from months to hours.

Tim Hinchey, Head of Cloud and Infrastructure Architecture at DVSA

Business overview

The Driver and Vehicle Standards Agency (DVSA) is an executive agency of the UK government. Its priorities are ‘helping everyone through a lifetime of safe driving’ (which includes running motorists’ driving tests), ‘helping everyone keep their vehicle safe to drive’ (by carrying out, for example, the MOT exhaust-emissions test on cars and testing vehicles for roadworthiness) and ‘protecting everyone from unsafe drivers and vehicles’ (which includes monitoring vehicle recalls).

DVSA employs 4,600 people in more than 500 locations, helping everyone stay safe on Britain’s roads.

Business challenge

Digital Transformation is driving the distribution of services and controls closer to customers, employees, partners and ecosystems worldwide, in government as well as in business. With the goal of improving efficiency, adding flexibility and gaining value for money, the UK government is undertaking a Digital Transformation. Like other government agencies, DVSA is transitioning away from long-term contracts, minimising vendor lock-in and moving to open source and cloud where possible – making fast, reliable connectivity essential.

Tim Hinchey, Head of Cloud and Infrastructure Architecture at DVSA, said: “We were connecting to the cloud via virtual private networks (VPNs), but our VPN firewall ran out of capacity, so we needed another solution.”


To meet this need for connectivity, DVSA selected Equinix Cloud Exchange Fabric, which directly, securely and dynamically connects distributed infrastructure and digital ecosystems globally on Platform Equinix via software-defined interconnection.

Available across more than 30 Equinix International Business Exchange (IBX) data centre locations, ECX Fabric is designed for rapid scalability, real-time agility and customised connectivity through a self-service portal or API.

Because every major cloud and IT service provider has a presence in IBX data centres, DVSA can easily connect staff to Amazon Web Services (AWS), Microsoft Azure and other cloud providers via Equinix Fiber Connects.

Switching from one cloud provider to another to save costs or enable additional services takes only minutes. In addition, DVSA’s cloud connections run via its own MPLS network, without crossing the public Internet, bringing its services and controls closer to citizens, employees and partners at the digital edge.

Hinchey said: “We’re moving a lot of services. For example, our MOT testing service has around 40 million transactions annually and five years ago all the hardware was co-located in data centres that we had to maintain ourselves. Now it’s all in the public cloud, on AWS, so this saves us time and money.”

Value realised

By adopting an Interconnection Oriented Architecture (IOA) strategy, DVSA has cut latency by two-thirds, giving its staff fast, responsive access to cloud-based platforms.

DVSA hopes to include cloud-based applications, such as Office 365 and ServiceNow, soon.

“DVSA’s digital, data and technology vision is to ‘become a digitally enabled organisation’ by providing modern, efficient and sustainable technology to support our mobile workforce and build brilliant digital services for our users. So there’s a massive Digital Transformation going on within the agency currently. We’ve got over 500 applications we want to move into public cloud,” said Hinchey.

“We’ve taken an interconnection-first approach and that’s put the foundation in place to handle whatever comes up. It’s fully automated, so as we add new areas in the cloud, they’re available everywhere on our network, to all staff, within seconds,” said Hinchey.

“It used to take us four or five months to procure and provision a new connection. Now we can get it done within an hour if needed.”

Key take-aways

“Equinix Cloud Exchange Fabric has delivered exactly what was sold to us,” said Hinchey. “It’s been completely robust, easy to manage, and the Equinix support is very good.”

For the future, DVSA hopes to cross connect directly to other government agencies using ECX Fabric to make data sharing and connectivity easier.

It also plans to take more advantage of the connectivity it already has, for example, to apply further analytics and machine learning to the data within its MOT service.

Hinchey added: ““ECX Fabric gives us the flexibility to scale up and out as much as we want and whenever we need. We can jump from cloud vendor to cloud vendor whenever we please, from a network connectivity perspective.”

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