ServiceNow has announced its commitment to invest in innovation in the Kingdom of Saudi Arabia (KSA), including two dedicated in-country data centres to support the company’s next generation cloud platform.
As ServiceNow grows its existing presence within KSA to meet customer and partner demand across the Kingdom, the company has announced plans to invest US$500 million to support regional business and government transformation, job creation and digital skills development.
In addition, ServiceNow announced new partnerships with The Garage and Saudi Digital Academy, plus plans for a new ServiceNow Regional Headquarters for MENA in Riyadh.
His Excellency Khalid Al-Falih, Minister of Investment of KSA, said: “These investments are key to enable future growth in the industry and to enable the broader transformation of the Kingdom’s economy. We welcome the role of leading private sector investors in enabling Saudi Arabia to thrive in the global technological transition. Today’s agreement by ServiceNow to increase investment and set up an RHQ in the Kingdom is testament to Saudi Arabia’s success in developing world-class ICT infrastructure and to the value of cross-government co-operation between MISA, the Ministry of Communications and Information Technology and others.”
“We are thrilled to have ServiceNow, a recognised leader in enterprise cloud software, as a valued innovation partner to the Kingdom,” said H.E. Abdullah Alswaha, Minister of Communications and Information Technology of Saudi Arabia.
“ServiceNow applauds the Kingdom’s vision to transform the Saudi economy through technology innovation in a region with unmatched potential,” said Bill McDermott, ServiceNow chairman and CEO. “Our partnership will offer Saudi businesses an AI-first platform for digital business and deliver next-generation experiences for Saudi citizens and technology talent.”
The new data center pair, to be launched by ServiceNow in the Kingdom, will meet the country’s data residency and high-speed latency standards, while adhering to ServiceNow’s Data Privacy Framework Policy for the protection of customer privacy. The ServiceNow platform for end-to-end business transformation will offer businesses operating in KSA real-time business intelligence for decision-making and heightened resilience in fast-changing markets. “It is fantastic to see the excitement and rapid adoption from valued ServiceNow customers and partners across the region in furtherance of the Saudi Vision 2030,” said Saif Mashat, General Manager, ServiceNow Arabia. “Our growing team in Riyadh are thrilled about the opportunity for our ServiceNow ecosystem to bring strategic business transformation with and for our KSA customers.”
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